Talent Recruitment

Corporate Recruitment

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E-commerce Customer Service

Job Requirements

Job Requirements

Job Title

E-commerce Customer Service

Job Department

E-commerce Department

Number of positions available

4

Gender requirements

Unlimited

Work area

广东省汕头市潮南区

Nature of the job

Full-time

Minimum educational qualification

Junior high school and below

Experience Requirements

Unlimited

Salary range

3,000–4,000 yuan

Age requirements

20

I. Responsibilities and Job Tasks:
1. Responsible for using various platform chat tools to provide online customer support for shopping inquiries;
2. Responsible for verifying and processing customer orders submitted to the backend system;
3. Responsible for answering customer questions during installation and usage;
4. Responsible for customer service follow-up and ongoing maintenance;
5. Assist in completing other related tasks.

II. Hiring Requirements:
1. Candidates with a junior high school education or above are preferred, especially those with relevant work experience.
2. Possesses a strong sense of responsibility and efficient execution skills, capable of thriving under intense work pressure;
3. Proficient in communicating and exchanging ideas via online chat tools and phone calls;
4. Familiar with basic computer knowledge and operations, and proficient in using document-processing tools.

3. Personal Qualities: Interpersonal Skills, Communication Abilities, Stress Management Skills

4. Working Hours: 8 a.m.–12 p.m., 1 p.m.–6 p.m., 7 p.m.–9 p.m.

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